extremecash Privacy Policy

1. Who We Are

1.1 extremecash is an online gaming platform operated for the benefit of Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. extremecash provides online casino games, live dealer tables, sports betting, bingo, and slot games accessible via the extremecash website.

1.2 For the purposes of the Philippine Data Privacy Act, extremecash acts as the Personal Information Controller in respect of the personal data of its registered players and website visitors.

1.3 extremecash has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for the DPO are provided in Section 14 of this Policy.

2. Personal Data We Collect

2.1 extremecash collects the following categories of personal data from players and website visitors:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (for age verification — you must be 21 or older to use extremecash);
• Philippine mobile number;
• Email address;
• Residential address in the Philippines.

2.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, Voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie photographs for liveness verification;
• Source of funds documentation where required by anti-money laundering regulations.

2.3 Financial Data

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details for BPI, BDO, Metrobank, or other Philippine banks used for deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, and dates in Philippine Peso (₱).

2.4 Gaming Activity Data

• Game history, including games played, wagers placed, and outcomes;
• Bonus and promotion usage history;
• Session duration and frequency of play;
• Responsible gaming tool usage (deposit limits, self-exclusion requests, etc.).

2.5 Technical & Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Pages visited on the extremecash platform and time spent on each page;
• Referring website or search query that led you to extremecash;
• Cookie identifiers and session tokens.

2.6 Communications Data

• Records of your communications with extremecash customer support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

3. How We Collect Your Data

3.1 extremecash collects personal data through the following means:

• Direct collection: Information you provide when registering an extremecash account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the extremecash platform, via cookies, log files, and similar tracking technologies;
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud partners; payment data from GCash, PayMaya, and Philippine banking partners.

4. How We Use Your Personal Data

4.1 extremecash uses your personal data for the following purposes:

5. Legal Basis for Processing

5.1 extremecash processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you as a registered extremecash player (e.g., account management, payment processing);
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act (RA 10173);
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

6.1 extremecash does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly as necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment service providers, for the purpose of processing your deposits and withdrawals;
• KYC and identity verification providers: Third-party services that assist extremecash in verifying your identity and age in compliance with PAGCOR requirements;
• Game providers: Licensed third-party game studios whose games are available on the extremecash platform, to the extent necessary for game operation and fairness auditing;
• Fraud prevention and security partners: Services that help extremecash detect and prevent fraudulent activity on the platform;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law;
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal compliance or dispute resolution.

6.2 All third parties with whom extremecash shares personal data are required to handle that data in accordance with the Philippine Data Privacy Act and to implement appropriate security measures.

6.3 extremecash does not transfer your personal data outside the Philippines except where strictly necessary for the operation of the platform and subject to appropriate safeguards.

7. Cookies & Tracking Technologies

7.1 The extremecash platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze platform usage. The following types of cookies are used:

• Essential cookies: Required for the extremecash platform to function. These cannot be disabled without affecting platform functionality (e.g., session cookies that keep you logged in);
• Analytics cookies: Help extremecash understand how players use the platform so we can improve the experience. Data collected is aggregated and anonymized where possible;
• Preference cookies: Remember your settings and preferences on the extremecash platform;
• Marketing cookies: Used only with your explicit consent to deliver relevant promotions and offers.

7.2 You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the extremecash platform. For non-essential cookies, you may withdraw consent at any time via the cookie settings panel on the platform.

8. Data Retention

8.1 extremecash retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods are as follows:

• Account and KYC data: Retained for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine AML requirements;
• Gaming activity data: Retained for three (3) years after account closure for responsible gaming monitoring and dispute resolution purposes;
• Customer support communications: Retained for two (2) years from the date of the last communication;
• Technical and usage data: Retained for up to twelve (12) months, after which it is anonymized or deleted.

8.2 Where retention beyond these periods is required by a specific legal obligation, court order, or ongoing investigation, extremecash will retain the relevant data until that obligation is fulfilled.

8.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with extremecash's data disposal procedures.

9. Data Security

9.1 extremecash implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the extremecash platform;
• Encryption of sensitive data at rest, including financial information and KYC documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the extremecash platform;
• Two-factor authentication (2FA) available for all player accounts;
• Secure data centers with physical access controls.

9.2 While extremecash takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, extremecash will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act.

10. Your Rights as a Data Subject

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by extremecash:

• Right to be informed: The right to know what personal data extremecash collects and how it is used — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data extremecash holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

10.2 To exercise any of these rights, please contact the extremecash Data Protection Officer using the details in Section 14. extremecash will respond to all data subject requests within thirty (30) days of receipt.

10.3 extremecash may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized persons.

11. Children's Privacy

11.1 The extremecash platform is strictly for persons aged 21 years and above. extremecash does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process for all new accounts.

11.2 If extremecash becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant account, delete the associated personal data, and refund any deposits made, in accordance with applicable law.

11.3 If you are a parent or guardian and believe that a minor has registered an extremecash account, please contact our support team immediately at [email protected].

12. Third-Party Links

12.1 The extremecash platform may contain links to third-party websites or services (for example, payment provider portals). extremecash is not responsible for the privacy practices of those third-party sites and encourages you to review their privacy policies before providing any personal data.

12.2 The inclusion of a link to a third-party site does not constitute an endorsement by extremecash of that site or its privacy practices.

13. Changes to This Privacy Policy

13.1 extremecash reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated whenever material changes are made.

13.2 Where changes are material, extremecash will notify registered players via the platform or by email to the address registered on your account, at least fourteen (14) days before the changes take effect.

13.3 Your continued use of the extremecash platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must stop using the platform and close your account.

14. Contact Us & Data Protection Officer

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by extremecash, please contact our Data Protection Officer:

14.2 You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.

This Privacy Policy was last updated on January 1, 2026. extremecash is committed to keeping this Policy current and will notify players of any material changes.